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Frequently Asked Questions

Can’t find what you’re looking for?

General Information

Show answer for: Where can I buy Schmidt’s?

Where can I buy Schmidt’s?

Schmidt’s is sold in thousands of retail locations across the globe! 🌎 Check out our Store Locator to find a retailer near you. Plus, you can find the largest selection of all our deodorant scents right here on schmidts.com.

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Show answer for: Are Schmidt's products recyclable?

Are Schmidt’s products recyclable?

Yes! Schmidt’s soap boxes and deodorant jars are accepted anywhere recycling is practiced. Schmidt’s toothpaste tubes are recycling #7, and the caps are #5. Our deodorant sticks are also #5. For a full list of recycling locations that accept #5 materials, check out the Gimme Five locator.

Plus, our Home Care products are our first foray into PCR packaging. Both our Cleaning Vinegar and Laundry Detergent are PCR, and fully recyclable once emptied.

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Show answer for: Is Schmidt’s a cruelty-free company?

Is Schmidt’s a cruelty-free company?

YES! Schmidt’s products are 100% vegan, cruelty-free, and are certified by the Coalition for Consumer Information on Cosmetics (Leaping Bunny) as well as Vegan Action. We’re also happy to say that we have been honored by the Humane Society for our efforts towards ending animal testing in America! 🐰💕

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Show answer for: I’m having trouble ordering from your website.

I’m having trouble ordering from your website.

If you’re having difficulty ordering from our site, this may be remedied by refreshing the page once or twice, waiting for it to load, and ensuring you are not browsing in incognito” mode.

You’re also welcome to call us at 855 – 866-9748. We’ll help you place your order over the phone, no problem! 

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Show answer for: How can I place a wholesale order?

How can I place a wholesale order?

We’re glad you asked! Head on over to our Wholesale page and we’ll get you set up. 👍

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Show answer for: I want to place a large order, what should I do?

I want to place a large order, what should I do?

Make it a Schmidt’s party! For orders over 10 units, please contact sales@schmidts.com and we’ll be happy to help you.

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Show answer for: What is the production date of my product?

What is the production date of my product?

The production date as well as information about the plant that produced the product can be found in the Lot Code. The Lot Code is found – depending on the product – on the bottom of the bottle/​package or on the back of the bottle/​package under the label or on the back of the bottle on the label.

While Lot Codes can vary in length from plant to plant, you can use the below table to interpret your code:

EntryDetail

Position

1 – 2: Month

3 – 4: Day

5: Year

6 – 7: Plant Code

8‑x: Batch Number

Example

07259XX xxxx = Produced on July 25, 2019 at Plant XX, in Batch Number xxxx

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