I’m experiencing sensitivity. What do I do?
First, please stop using the product until we can help you get to the bottom of what’s going on. This is absolutely not the experience we want you to have! It may be that you are over-applying, applying too soon after shaving, or that one or more of the ingredients in our formula doesn’t agree with you. Please contact us so we can help figure this out with you. Note that we also have a baking soda-free sensitive skin formula with a smooth, creamy application that is a better fit for some customers—check out those scents here.