Woman leaning on a white box with Schmidt's Jasmine Tea deodorant on the box

Shipping FAQs

Have a question about a specific order?

Shipping

Show answer for: When will I receive my order?

When will I receive my order?

Most of our packages arrive within 3 – 5 business days of being shipped. You will receive a shipping notification and tracking number immediately once your order is shipped. 📦

If your package has not arrived by two weeks from your ship date, let us know!

View Permalink

Show answer for: How much does shipping cost?

How much does shipping cost?

Our shipping rates are based on how many items you order, as well as the shipping destination. 

More on this topic

Show answer for: When will my order ship?

When will my order ship?

We’re fast! Orders are marked to leave our warehouse within 1 – 3 business days. All orders are shipped by USPS, and you will receive a shipping confirmation and tracking number once it ships. 📭 

View Permalink

Show answer for: My shipment is taking longer than expected.

My shipment is taking longer than expected.

Most of our packages arrive within 3 – 5 business days of being shipped, but occasionally USPS slows things down and it can take a couple of weeks. If your package has not arrived by two weeks from your ship date, let us know!

Please be aware that shipping to international addresses may result in your shipment being delayed in customs, etc. Depending on your country’s customs process, international packages can arrive within anywhere from 1 – 12 weeks.

View Permalink

Show answer for: My order says it shipped, but there are not tracking updates.

My order says it shipped, but there are not tracking updates.

Typically, this is an indication that your order is about to leave our facility and you will receive a notice within a few hours. Otherwise, it may be an indication that USPS neglected to scan the package and that it is en route to your local sorting facility, where it will be scanned and sorted, updating the tracking information.

Most of our packages arrive within 3 – 5 business days of being shipped, but occasionally USPS slows things down and it can take a couple of weeks. If your package has not arrived by two weeks from your ship date, let us know!

View Permalink