We will no longer be offering Schmidt’s products for purchase directly from our website as of March 26th. Read more.

Returns and Exchanges FAQs

We proudly offer a 100% Satisfaction Guarantee for all of our products.

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Returns and Exchanges

Show answer for: I'm not satisfied with my purchase. Can you help?

I’m not satisfied with my purchase. Can you help?

Absolutely! We’ve got a reputation for having some of the best customer support in the business. If you’ve got a question, get in touch with our world-class support team – we’re here for you! 👋

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Show answer for: Do you accept returns or exchanges?

Do you accept returns or exchanges?

You bet. We have a 100% satisfaction guarantee for purchases through our website and always honor returns and exchanges for orders placed on our website within a 60 day period. Just contact us and we’ll set you up. For purchases made through other retailers, you must contact them directly.

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Show answer for: How do I initate an exchange or return?

How do I initate an exchange or return?

We have a 100% satisfaction guarantee and honor returns and exchanges for orders placed on our website within a 60 day period. Just contact us and we’ll set you up. For purchases made through other retailers, you must contact them directly.

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